PRIVACY POLICY

PRIVACY POLICY PLANET RETOUCHE

BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

Introduction

Planet Retouche ("Planet Retouche," "we," "our," or "us") values and respects the privacy of every individual who interacts with our website, online store, and related digital platforms (collectively, the "Website").

This Privacy Policy explains what information Planet Retouche collects, how we use it, the circumstances under which we may disclose it, and the rights you have regarding your information.

This Privacy Policy is incorporated into our Terms & Conditions.

Each time you visit the Website, the most recent version of this Privacy Policy will apply. Please review it regularly to stay informed about any changes.

1. WEBSITE LOCATION & JURISDICTION

The Website is operated from servers located in the United States and may be accessed globally. By using this Website from outside the United States, you acknowledge and agree that your data may be transferred, processed, and stored in the United States or other jurisdictions whose data protection laws may differ from those in your country.

If you use the Website from a location where its use is unlawful, you do so entirely at your own risk and responsibility. If local laws prohibit the use of this Website, do not access it.

2. INFORMATION WE COLLECT

Planet Retouche collects different types of information depending on how you interact with the Website.

a) Non-Personally Identifying Information

This includes data that does not directly identify an individual, such as:

* IP address

* Browser type

* Operating system

* Device identifiers

* Pages visited before, during, and after using the Website

* Navigation patterns and usage metrics

This information helps us analyze Website performance, identify issues, and improve user experience.

We may publish aggregated, anonymized statistics (e.g., usage trends), but these do not identify any User.

b) User-Generated Content

Any content you provide through features of the Website (e.g., uploaded photos for retouching, messages, forms) may be collected and processed as needed for the functioning of our services.

3. Automatically Collected Data

Our servers log certain information automatically, including

Mobile Device Information

* Device model

* Manufacturer

* Operating system version

* Device identifiers

Log Data

* IP address

* Browser configuration

* Date/time of access

* Cookie identifiers

* Session data

Usage Information

We collect data regarding:

* Pages viewed

* Buttons clicked

* Time spent on the Website

* Interactions with advertisements

* Referring websites

We may also collect analytics data from third-party providers to understand how users engage with

the Website.

Device Information

Including hardware/software info:

* Operating system

* Browser version

Screen resolution

* Language preferences

* Device identifiers

d) Cookies & Similar Technologies

Planet Retouche uses:

* Cookies

* Tracking pixels

* Web beacons

* Analytics scripts

These technologies allow us to:

* Personalize content

* Maintain login sessions

* Understand user behavior

* Improve Website performance

* Deliver relevant ads on third-party platforms

Details are available in our Cookie Policy.

WEB COOKIES

Cookies are small data files stored on your device. We use cookies for authentication, analytics, personalization, and advertising purposes.

Users may disable cookies in their browser settings, but certain features may not function properly if cookies are blocked.

Web Beacons

These invisible tracking tools help us determine:

Whether an email was opened

* Whether a page was viewed

* Basic interaction data

They work in conjunction with cookies; blocking cookies generally disables beacons.

4. ANALYTICS & ADVERTISING PARTNERS

We use third-party analytics services, including:

* Google Analytics

* Meta Pixel (Facebook/Instagram)

These services may use first-party and third-party cookies to:

* Track Website usage

* Optimize ads

Measure campaign performance

* Provide aggregated insights

Users may opt out of Google Analytics tracking using official Google tools.

5. COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION

"Personal Information" means data that identifies or can be used to identify an individual.

Planet Retouche may collect Personal Information when you:

* Create an account

* Make a purchase

* Submit photos for retouching

* Sign up for a newsletter

* Contact customer support

* Engage with promotions

* Use interactive features

Personal Information may include:

Name

* Email address

* Phone number

* Billing/shipping address

* Payment details (processed securely by third parties)

* Demographic information (optional)

Users are not required to provide Personal Information, but failure to do so may limit access to

certain Website features.

6. HOW WE USE PERSONAL INFORMATION

Planet Retouche may use Personal Information to:

1. Provide products and services

2. Process payments

3. Manage accounts

4. Communicate with Users about updates or promotions

5. Personalize Website content

6. Prevent fraud and ensure security

7. Resolve disputes

8. Comply with legal obligations

9. Improve the Website and customer experience

We may review multiple User accounts to detect fraud or suspicious activity.

 

7. DISCLOSURE OF PERSONAL INFORMATION

We may disclose Personal Information in the following circumstances:

a) Legal Requirements

To comply with:

* Laws

* Court orders

* Government requests

Fraud investigations

Security obligations

b) Service Providers

We share information with trusted third parties who perform services such as:

* Payment processing

* Order fulfillment

* Shipping

* Marketing support

* Data analytics

* Customer service

These providers only access data as needed to perform their tasks.

c) Business Transfers

In the event of:

* Merger

* Acquisition

* Bankruptcy

* Transfer of assets

Personal Information may be transferred to the successor organization.

d) Marketing Communications

You may receive promotional emails unless you opt out. EEA Users receive marketing only with explicit consent.

8. ACCESS, UPDATE, OR DELETE PERSONAL INFORMATION

Users may request:

* Account deletion

* Correction of data

* Access to their stored information

We may retain some information to:

* Prevent fraud

* Resolve disputes

* Comply with the law

Contact us at: planetretouche@gmail.com

9. SECURITY

We implement reasonable technical and organizational measures to safeguard data. However, no method of transmission over the Internet is 100% secure.

10. CHILDREN'S PRIVACY

Planet Retouche does not knowingly collect information from children under 13. Parents may contact us to request deletion if their child has provided data.

11. DO-NOT-TRACK SIGNALS

The Website does not currently respond to DNT browser signals.

12. PRIVACY POLICY UPDATES

We may update this Privacy Policy at any time. The "Last Updated" date will indicate the latest version.

13. CONTACT US

For questions regarding this Privacy Policy, contact: planetretouche@gmail.com